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You can feel confident about safety when you use your FedStar VISA card, with multiple layers of security to prevent, detect, and resolve unauthorized use of your card information. And if fraud should occur, you are never held liable for unauthorized charges.*
You’re also covered by Visa’s best-in-class fraud detection systems that detect fraud in real time, while you’re shopping, so action can be taken right away to minimize the impact. And it’s always nice to remember that you’re 100% covered in the event your card information is used to commit fraud. FedStar, along with Visa, will help you regain control of your account and safeguard it for the future.
*Visa's Zero Liability policy covers U.S.–issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify FedStar promptly of any unauthorized use. Contact FedStar for additional details.
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What are EMV a/k/a Chip cards?
EMV stands for Europay, Mastercard and VISA. Currently, traditional card transactions are processed through the information contained on the magnetic stripe of the card. With EMV cards, a small computer chip is included in the card. The technology associated with the chip adds a layer of verification when the card is used at an EMV enabled terminal to help ensure that the card has not been duplicated.
Why are chip cards more secure?
Cards with chip technology are extremely difficult to counterfeit or copy when used with a chip-enabled terminal or ATM.
How do I use my chip card to make purchases at a chip-enabled terminal?
- With the chip facing up, insert the chip end of your card into the terminal.
- Follow the prompts on the terminal screen, and if necessary, enter your Personal Identification Number (PIN).
- Keep the card in the terminal throughout the transaction, or the transaction will be canceled.
- When your transaction is complete, remove your card.
Can I use this card at locations without a chip-enabled terminal?
Yes, you can continue to use the magnetic stripe on the card as you do today at merchants and ATMs that do not yet have chip-enabled terminals.
Will EMV cards eliminate card fraud?
No, EMV will not eliminate card fraud. For example, when you use your card to make an online purchase, the physical card is not utilized. Therefore, EMV will not protect against fraud when the card is not present for transactions.
Fast Facts about Chip card and EMV usage
FedStar Credit Union is phasing out the standard magnetic stripe Debit cards for use with the credit union’s checking accounts and share accounts. As the older cards reach their natural expiration, they will be replaced with the CHIP/EMV Card. If a member wishes to obtain a CHIP/EMV card prior to the card’s expiration, there is a fee of $5.00 for card replacement. The magnetic stripe cards will still be functional until the replacement cards are activated.
Although new in the US, Visa chip technology has been used around the world for a number of years. In fact, Visa chip cards are accepted in over 130 countries. As a result, you can enjoy greater security and make purchases with confidence everywhere you travel. Keep in mind that you may need a PIN for verification when traveling internationally. If the retailer in another country does not have a chip-activated terminal, you may simply swipe your card using the magnetic strip on the back.
You can use your card everywhere Visa is accepted including:
Chip Activated Terminals: Your EMV card offers the greatest security when inserted into a chip-activated terminal.
Terminals that are not chip-activated: You can continue using your card by swiping, because your EMV card will still have a magnetic strip on the back.
Online: You can continue to make online purchases by entering your card number at the checkout.
ATMs: Your EMV chip cards are still accepted at the ATMs you have always been using.
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