 PRIVACY
NOTICE AND DISCLOSURE
Members First Credit Union, your member owned
financial institution, is committed to providing you with
competitive products and services to meet your financial needs
and help you reach your goals. We are equally committed to
protecting the privacy of our members. Under federal law,
we are required to give you this privacy notice. It describes
our credit union’s privacy policy and practices concerning
the personal information we collect and disclose about our
members. It also includes information about the parties who
receive personal and sometimes nonpublic information from
us as we conduct the business of the credit union. These practices
are followed by the credit union and its affiliates WISCUB
and CUSC, and therefore this notice will be applied to all
three.
If after reading this notice
you have questions, please contact:
Christi McCann
Members First Credit Union
2801 W beltline Hwy Ste 201
Madison, WI 53713
Toll Free: (866) 238-0277
E-mail: cmccann@mbr1cu.org
Information We Collect About You
We collect nonpublic personal information about you from the
following sources:
- Information we receive from you on applications
and other forms
- Information about your transactions with
us or our affiliates WISCUB and CUSC
- Information we receive from a consumer
reporting agency
- Information obtained when verifying the
information you provide on an application or other forms;
this may be obtained from your current or past employers
or from other institutions where you conduct financial transactions.
We may disclose all of the information we
collect, as described above, as permitted by law.
Parties Who Receive Information From
Us
We may disclose nonpublic personal information about you to
the following types of third parties:
- Financial service providers, such as insurance
companies, mortgage service companies, securities broker-dealers,
and ATM drivers
- Non-financial companies, such as consumer
reporting agencies, data processors, check printers, financial
statement publishers, plastic card processors, government
agencies, attorneys, CPAs, and auditors.
Members First Credit Union and its affiliates,
WISCUB and CUSC, may also work closely to offer products and
services to meet member needs. As a result, we may also share
your nonpublic personal information with each other as permitted
by law.
Disclosure of Information to Parties
That Provide Services to Us
In order for us to conduct the business of the credit union,
we may disclose all of the information we collect, as described
above, to companies that perform marketing or other services
on our behalf or to other financial institutions with whom
we have joint marketing agreements so that
we may provide members competitive products and services.
We may also disclose nonpublic personal information about
you under circumstances as permitted or required by law. These
disclosures typically include information to process transactions
on your behalf, conduct
the operations of our credit union, follow your instructions
as you authorize, or protect the security of our financial
records.
To protect our members’ privacy, we
only work with companies that agree to maintain strong confidentiality
protections and limit the use of information we provide. We
do not permit these companies to sell the information we provide
to other third parties.
Disclosure of Information About Former
Members
If you terminate your membership with Members First Credit
Union or its affiliates, WISCUB and CUSC, we will not share
information we have collected about you, except as may be
permitted or required by law.
How We Protect Your Information
We restrict access to nonpublic personal information about
you to those employees who need to know that information to
provide products or services to you. We maintain physical,
electronic, or procedural safeguards that comply with federal
regulations to guard your nonpublic personal information.
What Members Can Do to Help
Members First Credit Union is committed to protecting the
privacy of its members. Members can help by following these
simple guidelines:
- Protect your account numbers, plastic
card numbers, PINs (personal identification numbers) or
passwords. Never keep your PIN with your card, which can
provide free access to your accounts if your card is lost
or stolen.
- Use caution when disclosing your account
numbers, social security numbers, etc., to other persons.
If someone calls you explaining the call is on behalf of
the credit union and asks for your account number, you should
beware. Official credit union staff will have access to
your information and will not need to ask for it.
- Keep your information with us current.
If your address or phone number changes, please let us know.
It is important that we have current information on how
to reach you. If we detect potentially fraudulent or unauthorized
activity or use of an account, we will
attempt to contact you immediately.
- Let us know if you have questions. Please
do not hesitate to call us- we are here to serve you.
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